Digital Grandkid
Your Parent's Digital World, Increasingly Falling to You
Digital Grandkid is a private, one-to-one digital stewardship engagement that eases the load for you, while your parent receives calm, competent support from a single dedicated person.
- Not a class.
- Not a course.
- Not a call centre.
One named steward, supporting one family at a time.
The Problem
You're Doing This Out of Love, And It's Still Too Much
It usually starts small.
A forgotten password.
A new phone that "doesn't work."
A message that looks suspicious, but they're not sure.
Then it becomes the mid-meeting interruption.
The weekend lost to government portals, banking, or Wi-Fi.
The quiet tension when visits turn into troubleshooting sessions.
The unspoken sibling question: "Who's handling this now?"
Underneath it all is a deeper concern, that if your parent can't comfortably navigate the digital world, they risk becoming more vulnerable, more isolated, and less independent.
You don't want to manage their technology.
You want them safe, confident, and living normally, and to go back to being just their son or daughter.
The Real Cost
This Isn't About Technology. It's About Who Carries the Load.
You're not searching for more tips or tricks.
You're searching for relief.
Relief looks like:
- knowing scams won't catch them off guard
- knowing essential services won't derail their week
- seeing them message or video family on their own
- having conversations that aren't about fixing devices
- feeling less guilt, frustration, and anxiety overall
You're not buying lessons.
You're buying stewardship to share this responsibility.
The Executive Decision
Appoint a Digital Steward, Not a Task List
High performing individuals don't fix printers.
They don't manage compliance.
They don't personally oversee every operational detail.
They appoint professionals.
Digital Stewardship applies the same logic to aging parents.
Instead of teaching them to "keep up," we architect a digital environment where technology quietly works, and risk, confusion, and friction are removed from daily life.
Your parent keeps their dignity.
You reclaim your role as family, not tech support.
How It Works
A Four-Week, One-to-One Digital Stewardship Engagement
Digital Grandkid is delivered as a private, four-week, one-to-one engagement.
Your family is assigned a dedicated digital steward, a real human, not a rotating team, who works personally with your parent throughout the engagement.
- Same person
- Same relationship
- Consistent support
Sessions are delivered in person or via private video, depending on what best suits your family.
Details are discussed privately during the diagnostic.
This is structured like a boutique professional service: assess, simplify, secure, build confidence, handoff
The objective is clear.
You are no longer the default tech support role in your family.
Week by Week
The Four-Week Engagement
Personal Assessment
Your steward meets your parent personally, in person or one-to-one via video, to understand how technology fits into their real life.
We explore:
- the devices they actually use
- what they enjoy and what they avoid
- moments that create stress, embarrassment, or confusion
- exposure to scams or risky defaults
- the situations that currently pull you into the loop
This is a calm, conversational assessment.
No testing. No judgement. No rushing.
Outcome: a clear, human understanding of where problems and risks are being created.
Simplification and Safety
Based on the assessment, we design a simpler, safer setup around your parent, not around theory.
This may include:
- simplifying access and logins to suit their comfort level
- removing unnecessary apps, noise, and notifications
- clarifying how everyday tasks are handled
- reducing "one wrong tap" moments
- introducing practical protections against common scams
All changes are explained directly to your parent, in plain language, at their pace.
Outcome: technology that feels quieter, clearer, and easier to live with.
One-to-One Confidence Building
This is where personal support matters most.
Your parent works one-to-one with the same steward in each session.
No group classes.
No shared attention.
No being made to feel slow or behind.
We focus on what genuinely matters to them, staying in touch, everyday tasks, and using the few tools that support their lifestyle.
Patience is built in.
No sighs, no eye-rolling, no "you should know this by now."
Outcome: confidence grows, and everyday questions become easier for them to handle independently.
Family Handoff and Future-Proofing
In the final week, attention shifts back to the family.
You receive:
- a clear overview of what's now in place
- what has changed and why
- what no longer requires your involvement
- guidance for future changes or upgrades
We ensure your parent understands their setup clearly, and that support no longer automatically falls to you.
Outcome: a calmer, more sustainable pattern for the family.
Why This Works
Designed for Proud, Private Parents
Many people would never attend a "beginners' tech class."
That's why this engagement is:
- strictly one-to-one
- always private
- paced to the individual
- framed as support, not correction
We place the burden on the complexity of modern systems, not on your parent.
For many families, resistance turns into relief once a parent realises they have personal support that respects their dignity.
Who It's For
And Who It's Not
This engagement may not be appropriate for families seeking:
- low cost options
- classroom-style learning or off-the-shelf programs
- one-time advice or written instructions only
- support that falls within medical or clinical care frameworks
This work is designed for families who value personal attention, continuity, and discretion.
After the Engagement
Quiet Ongoing Support, If You Want It
After the four weeks, some families prefer to keep a steady hand available, particularly as devices, accounts, and scam tactics change.
Where it makes sense, continued one-to-one support and oversight can be arranged privately, so questions do not automatically return to the family.
This is discussed only after you have experienced the core engagement.
Professional Standards
High-Trust, Personal Support
Because this work involves your parent, trust and continuity matter more than tools. You will always know:
- exactly who is working with your parent
- how and where sessions occur
- what boundaries are in place around access and information
Sessions can be delivered:
- in person preferably, to build rapport and connection
- via private one-to-one video, when that better suits the family
All arrangements are discussed openly and agreed on in advance.
We operate with the same discretion and care you would expect from any professional advising your family.
Investment
Engagement Fee
The all-inclusive professional fee for the four-week private engagement is
$9,997
Fees may vary depending on location and complexity and are discussed privately during the diagnostic.
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